Approach
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Different individuals and groups can benefit from training,... persons on mission
or on posting abroad, project leaders, staff and experts, even any one
whose career objective is to get involved in international project.
Learning comes through classroom activities, seminars, in-enterprise
and customized training, completed by coaching services:
follow-up assistance, reinforcement, continuous evaluation.
Comprehensive training approach is geared to personal and professional
capacity building, along a complete learning process and entire project cycle.
Objective
Project leaders and personnel
are to develop the cross-cultural and relational proficiency required to
achieve personal, professional and corporate results.
Training stages
1. Diagnosis
Analysis of actual and targeted enterprise performance, project planning
and management system. Determination of required profile for project
personnel, both personally and professionally. Measurement of
discrepancy between person's actual profile and potential, compared to required profile.
2. Evaluation
Evaluation of learning requirements: knowledge, aptitudes and attitudes,
project management competence (results-focussed management),
adaptability to new environment (partnership, culture, interpersonal
relations, business activity,...)
3. Training program
Design of training program and modules,
planning of program activities and resources.
4. Execution of training program
5. Continuous evaluation, follow-up assistance and competence strengthening
Specific training for an international project
Competence learning and reinforcement through a step process, adjusted to the type
of project and field operation,
either a short-term mission or a long-term posting.
On a long-term posting, capacity building
is an all-around process tied to project cycle:
- During project planning, evaluation of learning requirements and
design of training program
- Pre-departure training and preparation
- On-arrival orientation and integration
- During project execution, continuous evaluation and reinforcement assistance
- Mid-term review and follow-up
- Pre-return review and re-entry training
- Upon return, project debriefing and re-entry assistance
On a short-term mission, training and
follow-up assistance are conducted through stages 1, 2 and 7 above, without re-entry
assistance. Even if a mission is carried out over a short period of time,
an on-arrival mini-orientation should be given to mission members,
a welcome-to-the-country briefing and a basic integration to local existing context.
This will prove worthwhile especially on a first
visit to host country.
Pre-departure training and preparation
Very crucial stage for project success. Training should intensify participant's
knowledge and integration capability on fundamental elements:
- national culture characteristics
- business context, ways of doing business and environment
- everyday living organization and activities,
for both expatriate and native person
- practical measures of security and health maintenance.
Pre-departure training copes with a region overview and a
specific coverage of hosting country. At this stage, project leaders
should draft a plan of action which includes means to
achieve cross-cultural effectiveness.
Short-term mission members face a particularly demanding challenge:
they are expected to quickly conclude a partnership agreement
or business contract, acceptable to both parties and respectful
of cultural values and local customs.
Long-term posting leads to greater overall impacts but commands a
lasting engagement from project personnel.
On-arrival orientation and integration
Local resources can organize or contribute to the on-arrival orientation.
The main purpose is to assist expatriates to get settled in their new
personal and professional environment, with trouble-free living and
functioning conditions.
As a first priority, deal with personal needs: logistics, dwelling, physical
settling and everyday living organization,...
Then, community integration, initial cultural encounters,
application of cross-cultural knowledge,... to build up
beneficial and respectful relations.
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