Training Modules

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Three modules are currently available and can be customized to respond to specific needs. New ones can also be drawn. Available modules pertain to:
  • Cross-cultural effectiveness,
  • Results-based project management,
  • Introduction to international development.

International business partnership and cross-cultural effectiveness

International cooperation project and cross-cultural effectiveness

Aim
To provide project partners with cultural frames of reference and communication tools, which will be useful to initiate and foster constructive relations, to enhance behavioural compatibility at work, to build productive partnership,... thus to better achieve project objectives.

Content

1. Objectives, training and follow-up approach
Learning elements
KNOWLEDGE (self-consciousness, partner consciousness, partner's culture and environment)

2. Basic elements
Culture, environment and business sector. Knowledge and understanding of concepts and customs.

3. Self-consciousness
Evaluation of personal knowledge, abilities, potential in cultural relations; easing behaviours, adaptability, training priorities.

4. Partner's environment
Regional overview and hosting country specific information. Country cultural, economic, political, historical, social profile.

5. Cultural interfaces of management system

KNOW HOW (Capabilities, skills)
6. Behaviour perception and understanding
Skills to perceive and understand personal behaviours in hosting country, capacity to shape genuine personal and professional relations, negotiation ability. Models of behavioural traits and characteristic attributes of national and enterprise cultures.

7. Living and working abroad
Response to personal and professional requirements for living and working abroad, on mission or on posting. Self-organization and everyday living conditions, security and health maintenance measures,...

8. Expatriate management success factors

9. Mission preparation

BEHAVIOUR (Behaviours, attitudes, personal strengths)
10. Consciousness and attitudes in partnerial relation
Self-consciousness of the cultural dimension in a patnerial relation, especially in business partnership. Adaptability to communication style, successful behaviour in cross-cultural negotiation,...

11. Communication effectiveness
Development of behaviours for successful communication. Personal qualities: open-mindedness, creativity and innovation.

12. Business ethics
Universal code of business ethics, enterprise ethics and cultural characteristics.

Results-based project management in partnership

Public

All persons who want to become a competent project manager or agent, here or abroad.

Aim

To reach such a level of knowledge and skill on project management concepts, methods and tools, as to be efficient and operational in today's field of world-wide business or international cooperation.

Content

1. Review of concepts
Management, project, international development, cross-cultural management, partnership

2. Project design

3. Project definition
Introduction to the Logical Framework Approach and the Results-Based Management, ... prevalent management frames of reference and tools.

4. Project planning

5. Project execution

6. Project evaluation
Introduction to evaluation follow-up process, methods and tools.

7. Summary review and case study


Introduction to international development;
concepts, strategies and players

1. Introduction

Notion of international development, under-development.
Program and project categories: multilateral, bilateral, regional, national, local,..., private sector.
Funding, promoters and funding agencies.
Types of projects: technical assistance, voluntary cooperation, infrastructures, sectorial reforms, grassroots development, business partnership,...
Results-based management and indicators,...

2. Economic development and human development

Composite development indexes.
World Development Index, World Bank. Economic indicators: GNP per capita, poverty, ranking of 133 countries.
Human Development Index (HDI), UNDP. Indicators: life expectancy, educational attainment and income, ranking of 174 countries,...
Gender-related Development Index (GDI).
3. Grassroots development strategies
Local development, good governance, decentralization process,...
Eco-development, integrated rural community development,...
Fighting hunger and poverty, economic and human poverty, community and economic approach,...
Sustainable development (CIDA, IDRC,...), organizational capacity building,...
Refugees humanitarian relief, coverage of basic human needs (UNHCR), quick impact projects (QIP),...
Social development, health and education sectors, human rights and democracy,...
Economic development, industry frame approach, assistance to local economic players, micro-finance,...
Gender development, women integration in development, gender integration,...

4. Players
Roles and programs. United Nations System, specialized international agencies and UNDP, World Summits and Secretariats, CIDA and other bilateral agencies, international networks. Institutions, private sector and NGOs, in Canada and Québec, associations and national networks,...

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