Wayne is an internationally recognized speaker who has lectured extensively throughout North America on automation, productivity and design.

Continuing Education Lectures include:

Running A Successful Pharmacy In Challenging Times
Increasing competition from mail order and big-box pharmacies continues to threaten community pharmacists, often stagnating their prescription volumes and enticing away their best people. One way this competition improves pharmacists' (and pharmacies') output, productivity, and efficiency while enhancing retention rates and reducing potential errors is the use of customized technology solutions. This session will explore how community pharmacists can compete by increasing their services to boost earnings and differentiate themselves to their patients. Attendees of this session will leave empowered to make redeployment decisions to lead their pharmacies into the future of frontline healthcare.

Improving Efficiencies and Reducing Dispensing Errors
According to studies, more than 20 percent of North Americans are 55 years or older and this growing segment of the population accounts for more than 40 percent of all prescriptions dispensed. With the existing shortage of pharmacists, as prescription volumes grow pharmacists will be forced to fill more prescriptions in less time. How can we improve output, productivity, and efficiency without the increased workload leading to increases in dispensing errors?
This seminar will address these problems and propose solutions to make the practice of pharmacy more efficient without sacrificing dispensing accuracy or patient care.

How to Assess and Meet Your Technology Needs
As prescription volume grows dramatically and the pharmacy manpower shortage continues to challenge retention rates, pharmacists are being required to fill more prescriptions in less time. Rising workloads raise concerns about potential prescription errors and increased pressure to keep key positions filled. One way to improve pharmacists' (and pharmacies') output, productivity, and efficiency while enhancing retention rates and reducing potential errors is the use of customized technology solutions. This session will explore how to analyze your pharmacies' technology needs and select viable solutions that fit. We will discuss how to deal effectively with your chosen supplier(s) to ensure a successful ordering and implementation process. Attendees of this session will leave empowered to make technology decisions to lead their pharmacies into the future of frontline healthcare.

The Esthetics of an Efficient Pharmacy
This seminar will explore the ways in which pharmacists, staff members and customers are affected by their surroundings and how the environment also contributes to their interactions.
The seminar will cover topics that include lighting, color, noise, and music.

The Efficient Pharmacy: Automation & Design
There are many challenges and concomitant opportunities for pharmacists today forcing a change from product distribution to patient care and disease management. While there are many barriers to a successful--shift improving dispensary operations through automation, re-design and more efficient use of clerical and professional staff can help free valuable pharmacist's time and enhance patient-pharmacist interaction. Through an exposure to existing and new technologies, pharmacists can expand their traditional practice with new revenue generating services. According to an article developed by the National Association of Boards of Pharmacy (NABP), a pharmacy system should be designed to eliminate the causes of error, especially unreasonable pharmacist workloads--automation and a more efficient layout can help reduce workloads and stress.