All issues of The Efficient Pharmacy can be downloaded (in Adobe Acrobat pdf format) from the Efficient Pharmacy Institute's official website.
Articles authored by Wayne are listed below with the issue number in which they appeared.

• Patient Counselling Areas: An overview of standard designs for patient counselling areas and a proposed new approach for greater flexibility. Volume 2, Number 1
  
• The Limits Of Automation: Just how far should we (or shouldn't we) take automation in pharmacy. Volume 2, Number 2
  
• Bar Coding--Save time and reduce errors, looks at bar codes in data entry, filling, checking and will call as a means to an error free dispensary. Part 1 of a 2 part series. Volume 2, Number 3.
  
• Bar Coding--Save time and reduce errors, (part 2) posits a new idea on how bar codes and POS systems can reduce the risk of prescription errors, improve productivity, provide a more safety-conscious work environment, and increase customer satisfaction. Volume 2, Number 4.
  
• Liquid Dispensers surveys a relatively unknown automation opportunity for dispensaries. Volume 3, Number 1.
  
• Improving Efficiencies and Reducing Medication Errors (part 1 of 4). A 4-part series on reducing dispensing errors (now a much sought-after live CE presentation). Part 1 discusses staffing and automation for phones, data entry and filling. Volume 3, Number 2.
  
• Use Lighting to set the Mood for Productivity and Profits. Discusses light as a design element and shows how better lighting can reduce errors and labour costs. Volume 3, Number 2.
  
• Improving Efficiencies and Reducing Medication Errors (part 2 of 4) discusses product placement as a way to reduce errors and improve efficiencies. Volume 3, Number 3.
  
• Robots for Community Pharmacy introduces what's currently available to fully automate the dispensing process and explains how to properly evaluate a robotic solution. Volume 3, Number 3.
  
• Improving Efficiencies and Reducing Medication Errors (part 3 of 4) discusses liquid dispensers and the impact of prescription volumes on error rates. Volume 3, Number 4.
  
• Create a Hospitable Indoor Climate discusses the impact temperature, humidity and other environmental factors have on efficiency and errors. Volume 3, Number 4.
  
• Improving Efficiencies and Reducing Medication Errors (part 4 of 4) discusses design issues that impact on errors. Volume 4, Number 1.
  

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