"Having attended presentations and workshops given or facilitated by Wayne to pharmacist audiences I can say with confidence that he delivers practical information supported by thorough research"
Sandra Aylward B.Sc. Ph.C

Running A Successful Pharmacy In Challenging Times
Our newest seminar explores how community pharmacists can compete with mail order and big box pharmacies by increasing their services to boost earnings and differentiate themselves to their patients. Attendees of this session will leave empowered to make redeployment decisions to lead their pharmacies into the future of frontline healthcare.

Improving Efficiencies and Reducing Dispensing Errors:
This seminar--known to it's audiences as the "Who Wants to be a Pharmacist" game, has been presented more than 25 times to audiences across North America.
Feedback: "I loved the 'Who wants to be a pharmacist' game!" "Time just flew." "This was a great presentation." "An excellent presentation--best of whole (NACDS) conference."  "A very informative presentation." "Program was excellent." "Wayne presented very well and it is a treat to attend a course that isn't all based on drug products." "Wayne's teaching method was very entertaining and easy to follow." "Best of show" (American Pharmaceutical Association)
Video and audio tapes of this presentation are available.

How to Assess and Meet Your Technology Needs
As prescription volume grows dramatically and the pharmacy manpower shortage continues to challenge retention rates, pharmacists are being required to fill more prescriptions in less time. Rising workloads raise concerns about potential prescription errors and increased pressure to keep key positions filled. One way to improve pharmacists' (and pharmacies') output, productivity, and efficiency while enhancing retention rates and reducing potential errors is the use of customized technology solutions. This session will explore how to analyze your pharmacies' technology needs and select viable solutions that fit. We will discuss how to deal effectively with your chosen supplier(s) to ensure a successful ordering and implementation process. Attendees of this session will leave empowered to make technology decisions to lead their pharmacies into the future of frontline healthcare.

The Aesthetics of an Efficient Pharmacy:   
Presented to North American audiences including the Canadian Pharmacists Association Annual Conference, the NACDS Pharmacy & Technology Conference and the annual conferences of the Newfoundland and Nova Scotia Pharmacists Associations.
Feedback: "A perfect compliment to a busy day."  "It was definitely a fun-filled evening and very well presented and full of new ideas."

The Efficient Pharmacy: Through Automation & Design:
Presented to North American audiences including the Canadian Pharmacists Association's annual conference, the annual conferences of the Newfoundland and British Columbia Pharmacists Associations and the NACDS (National Association of Chain Drug Stores) Pharmacy & Technology Conference.
This presentation is also available as 2, one-hour seminars: One focusing on automation, the other on design.
Feedback: "Good presentation and good atmosphere." "Very good presentation and well worth the 120 mile drive." "Very enjoyable."
"Excellent experienced speaker" (NACDS). "Working with the (architectural) model was excellent for reinforcing of concepts." "Great information."